- Privacy and Cookie Policy-

Privacy Policy

Last updated: 27th January 2026

Lincoln Painting and Decorating Ltd (“we”, “us”, “our”) is the Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are committed to protecting and respecting your privacy.

Information We Collect

We may collect and process the following personal data:

• Name

• Address

• Email address

• Telephone number

• Enquiry and correspondence details

• IP address and browser information

• Any information you submit via our website, email, or telephone

How We Collect Your Data

We collect data when you:

• Complete a contact form

• Request a quote

• Contact us by email or phone

• Use our website

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – when you submit enquiries.

• Contract – to provide our services or prepare quotations.

• Legal obligation – for accounting and regulatory purposes.

• Legitimate interests – to operate and improve our business.

How We Use Your Data

Your personal data is used to:

• Respond to enquiries

• Provide quotations and services

• Communicate with customers

• Maintain business records

• Improve our website and services

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Sharing Your Data

We do not sell your data. We may share information with:

• Accountants

• IT and website providers

• Payment processors

• Legal or regulatory authorities where required

All third parties are required to respect the security of your personal data and treat it lawfully.

Data Security

We have put in place appropriate technical and organisational measures to prevent unauthorised access, loss, misuse, or disclosure of your personal data.

Your Rights Under UK GDPR

You have the right to:

• Request access to your data

• Request correction

• Request erasure

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact us at:
team@lincolnpd.co.uk

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk

Contact Details

Lincoln Painting and Decorating Ltd
Registered Address: Grange Mead, St George's Lane, Riseholme, LN2 2LQ
Email: team@lincolnpd.co.uk
Phone: 01522 458140

ICO REGISTRATION NUMBER: ZC081079

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Children’s Privacy Policy (UK)

Last updated: 27th January 2026

Lincoln Painting and Decorating Ltd is committed to protecting children’s privacy in accordance with UK GDPR.

Not Intended for Children

Our website and services are not directed at children under the age of 13 and we do not knowingly collect personal data from children.

Accidental Collection

If we become aware that we have collected personal data from a child without parental consent, we will delete it promptly.

Parental Rights

Parents or guardians may contact us to review, update, or remove their child’s information.

Data Handling

Any personal data is handled in line with our Privacy Policy and UK data protection law.

Contact

Email: team@lincolnpd.co.uk

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Cookie Policy

Last updated: 27th January 2026

This Cookie Policy explains how Lincoln Painting and Decorating Ltd uses cookies and similar technologies in accordance with the UK GDPR and Privacy and Electronic Communications Regulations (PECR).

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and provide analytical information.

How We Use Cookies

We use cookies to:

• Ensure proper website functionality

• Analyse website usage

• Improve user experience

Types of Cookies

• Strictly Necessary Cookies – required for site operation.

• Analytics Cookies – help us understand visitor behaviour.

• Functional Cookies – remember preferences.

Consent

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

Managing Cookies

You can control or delete cookies through your browser settings. Disabling cookies may affect website functionality.

Third-Party Cookies

We may use third-party services such as analytics providers that place cookies on your device for anonymous statistical purposes.

Changes

We may update this policy from time to time and publish updates on this page.

Contact

Email: team@lincolnpd.co.uk